Privacy &
Reservation Terms
Your request information
Information you share in the accommodation and event forms on the Golden Time İncek website is recorded electronically. Your full name, phone number, optional email address, room and date preferences, adult and child counts, children’s ages, event type, estimated guest count and notes are used to assess your request, determine availability and pricing, contact you about your request and manage the reservation process. If you report a bank transfer, your request’s reference code, payment report time and optional bank transaction or receipt number are also recorded. Requests and payment reports are not published publicly; they are viewed by authorised hotel management users. Hosting, session and security services are used to operate the website and protect its forms. Cloudflare Turnstile and optional WhatsApp use are explained separately below. The forms do not request card numbers, online banking passwords or identity documents. Please do not enter unnecessary personal information, health information or sensitive information about other people in free-text fields. For stays with children, provide only the age information requested. The acknowledgement box in the form does not grant permission for advertising or promotional messages. The payment step being valid for two hours does not mean request records are deleted after two hours. Use the property contact details below for questions about your information, corrections or other requests.
The name, email address, optional phone number, subject and message you provide in the contact form are used to review your request and respond to you. Your messages are stored encrypted, can only be viewed by authorised administration users and are not published publicly. Sending a contact message does not constitute a reservation or payment confirmation.
Reservation and event requests
The website’s accommodation and event forms are preliminary requests. Receipt of a request, creation of a tracking code or completion of a transfer report does not by itself create a confirmed reservation or guarantee a date. The hotel confirms room or event availability, the total price, payment and reservation terms. List prices shown on room cards are per night. A calculable stay total for your selected dates is displayed separately on the reservation screen. For stays with children, our team assesses bedding arrangements and the total family price according to their ages; wait for confirmation before paying. The date range in the event form indicates a preference for one available day within that range, not a reservation of every day. Guest count alone does not guarantee capacity. When bank transfer is offered, use only the account details, amount and request-specific reference code shown on the payment screen. This site does not collect card payments. After a transfer report, the hotel checks the bank transaction and room availability; review may take 6–12 hours. Entering a receipt or transaction number is optional. If you wish to send a receipt through WhatsApp, you send the message and file yourself. The payment step is valid for two hours; this does not mean the room is held. If the step has expired, account or availability details have changed, or you have already sent a transfer, contact the hotel with your reference code without paying again. The hotel will separately provide cancellation, date-change, deposit and any refund terms before the reservation or event is confirmed. Review the terms provided to you before completing your request. Your statutory rights remain unaffected.
Bank transfers and payment reports
If bank transfer is offered, the company’s bank details, stay amount and your personal transfer reference are displayed in the second step. After paying through your bank, you can complete the transfer report and optionally add your transaction or receipt number. Reporting a payment does not mean that the bank has automatically approved it. The hotel checks the bank transaction and room availability; this review may take 6–12 hours. For stays with children or requests without a price, wait for our team to confirm the total before paying.
If you choose to send the receipt through WhatsApp, WhatsApp opens and you select the file and message to send. The site does not send your receipt to WhatsApp automatically.
Reservation emails
To email you about receipt of your request and changes to your reservation status, the email address you provide, your name, request code, room and stay dates, adult and child counts, transfer report or payment status and estimated price at the time of the request are sent to the Resend delivery service. Your information may also be processed abroad through this service’s international infrastructure. Children’s ages, receipt numbers and internal administrative notes are not included in these emails. Open and link-click tracking are not used. For details, see Resend’s privacy policy for more information.
Emails provide information about your request and stay. A message acknowledging a request or transfer report is not a confirmed reservation or bank payment approval. Reservation confirmation is sent separately only after the hotel has verified its decision. Check that your email address is correct; contact the hotel for corrections or questions.
Security verification and session
When enabled, Cloudflare Turnstile is used to prevent spam submissions. During verification, Cloudflare processes IP addresses, browser and connection signals to distinguish bots and improve its verification service. As the service uses international infrastructure, these data may also be processed abroad. For details, see the Turnstile privacy notice and Cloudflare’s privacy policy for more information. Essential cookies are used to secure the session and preserve form steps.
A language preference cookie is used to remember your chosen language. On your first visit, your browser’s supported language setting is considered; you can change your preference using the language menu. This choice is not used for advertising or marketing tracking.
Information and requests
You have the right to learn whether your personal data are processed, to request information if they are, to have incomplete or inaccurate data corrected and, where legal conditions are met, to request erasure or destruction. You may submit requests to the following registered office / correspondence address ; please call our contact number for information on how to apply.
Operated by: IBG GROUP OTOMOTİV İNŞ. SAN. VE TİC. LTD. ŞTİ.
Registered office / correspondence address: Kardelen Mah. Başkent Blv. H Blok No: 224/9, Yenimahalle / Ankara
Property: Golden Time İncek
Hotel accommodation address: Turgut Özal Bulvarı, Andaç Sokak 27/2, İncek, Gölbaşı / Ankara
Phone: +90 501 037 89 89
Email: bilgi@goldentimeincek.com